Accountability

Privacy Policy

A Solanum flower finds enough moisture to survive in the cracked earth near a newly watered creek bed in the Australia Murray and Darling River basin. © Andrew Peacock

The Nature Conservancy Hong Kong Website Privacy Policy Statement (PPS)

View in: English | 中文

Last updated: July 2025

The Nature Conservancy Hong Kong Foundation Limited (CR No.: 2339341) (“TNC HK”) and TNC HK group entities, including The Nature Conservancy (“TNC”) take your privacy very seriously. This notice describes TNC HK’s privacy policy as it relates to tnc.org.hk and all subdomains, including act.tnc.org.hk (the “Website”) and should be reviewed along with our Personal Information Collection Statement. By visiting the Website, you are accepting the policies described in this Privacy Policy. If you do not agree with this Privacy Policy or the Personal Information Collection Statement, you are not permitted to use the Website. TNC HK may revise this privacy policy from time to time. We will post any changes here, so be sure to check back periodically. Your continued use of this Website after changes have been posted will constitute your acceptance of such changes.

Credit Card or Direct Debit Information:

If you choose to provide your credit card or direct debit information to TNC HK we will use that information for the purposes for which it was provided.  For credit card transactions, TNC HK uses PCI-compliant third-party payment vendors and does not itself directly process or store credit card information.

Where and when The Nature Conservancy collects information on the Website:

TNC HK collects the data that you provide via the Website, as detailed in the Personal Information Collection Statement. TNC HK also collects the domain names and IP addresses used by people that visit us, as well as site usage statistics such as web browser types and page requests. This data is not usually personally identifiable, and is used to more efficiently operate TNC HK’s business, prepare for network load demands, promote our organization and administer the Website.

Cookies and Pixels:

In addition to the information gathered as described above, we use technologies called “cookies” and “pixels” and similar tools that can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then—depending on your web browser’s settings—store it on your system. Pixels are snippets of code that serve a similar purpose. For example, some pages on the Website use cookies so that TNC HK can better serve you when you return to the Website or provide you with more personalized advertising experiences. You may stop or restrict the placement of these technologies by taking the following steps:

1.      Using your preferred browser, navigate to https://tnc.org.hk/.

2.      Depending on how you have previously interacted with our sites, a cookie banner may or may not pop up.

a.      At the bottom of the screen, you may see a banner at the bottom labeled “Your cookie preferences.” If you see this banner, click the green “Cookies Settings” button.

b.      If you do not see this banner, click the green cookie icon at the bottom left of the screen to bring up the Cookie Settings.

3.      In the Cookie Settings, click the green “Reject All” button.

a.      Alternatively, you can toggle off specific cookie types using the toggles, and then click “Confirm My Choices.”

Please note you would need to follow the above steps for any browser you use. For example, if you only use Google Chrome, then you can just take the steps above in Google Chrome. However, if you sometimes use Google Chrome and sometimes use Microsoft Edge, you would need to complete the steps above for each browser to opt out of all but necessary cookies.

You may also stop or restrict the placement of these technologies on your device or remove them by adjusting your preferences as your browser or device permits. Please note that depending on how you adjust your cookie preferences, certain Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of certain tracking on some mobile applications by following the instructions for Android, iOS, and others. The online advertising industry also provides mechanisms that may allow you to opt out of receiving targeted ads from organizations that participate in self-regulatory programs. To learn more, visit the Network Advertising Initiative, the Digital Advertising Alliance, and the European Digital Advertising Alliance. Please note you must separately opt out in each browser and on each device.

How we protect information:

TNC HK and the TNC HK group entities use a variety of security measures to protect your personal data. We employ appropriate and reasonable organizational, electronic, physical, administrative, and technical measures, including encryption, to help safeguard personal data from unauthorized access or disclosure.

When we work with other companies to process your personal data, including to process credit card transactions, those companies also use encryption and other appropriate security measures. However, no transmission or electronic storage of information can be completely secure. If you have reason to believe that your use of the Website or engagement with us is no longer secure, please immediately notify us as described in the “Contacts” section below.

Links:

The Website may contain links to third-party websites. TNC HK is not responsible for the privacy practices or the content of such websites.

Your Communications To Us:

You may send information to TNC HK and TNC HK group entities by email or other means of communication. We may retain your emails or other communications in order to process your inquiries, respond to your requests and improve our services.

Contacts:

If you would like us to update your contact information or any other part of your supporter related information or if you have any questions, concerns, or suggestions regarding this Privacy Policy Statement, please email hksupporter@tnc.org or call our Supporter Care Team at (852) 2280 4878 Monday through Friday between 9am to 6pm (GMT+8) or write us at:

Attn: Supporter Care Team
The Nature Conservancy Hong Kong Foundation Limited:
16 Floor, Magnet Place Tower 1
77-81 Container Port Road, Kwai Chung, Hong Kong

You may also contact our Privacy Officer at:

The Nature Conservancy Hong Kong Foundation Limited
Room 2107 – 2108 Prosperity Millennia Plaza
663 King’s Road
North Point, Hong Kong
Tel: (852) 3978-9700
Fax: (852) 3978-9799
Email: hkofficer@tnc.org